Certificated Enforcement Agents

Inhouse Enforcement Solutions

About IES

About IES

Our People

Andy Coates

Andy CoatesAndy Coates has been in the Enforcement and Investigation business since 1988. He has worked as a bailiff and an investigator and also as a manager and director. He has considerable experience of enforcement and investigation work.

Andy passed the examination of The Enforcement Services Association (ESA) and the entrance examination of The Association of British Investigators (ABI). He has the mix of both operational and managerial experience and skills.

In his career his managerial positions have included the Enforcement Director at JBW Group, a Director of the Association of British Investigators, CEO at National Enforcement Services, Enforcement Manager at Drakes Group (now Marston Group), and Operations Director at DAC Bailiffs (now part of Philips Collections).

Andy’s Bailiff experience includes every debt type from Commercial Rent and Arrest to High Court Writs.

Andy is a former council member of the Civil Enforcement Association (CIVEA), and a former Governing Council member of the Association of British Investigators (ABI). He is Currently Vice President and one of the founding members of Certificated Enforcement Agents Association.

Karl Smith

Karl SmithKarl Smith has over 20 years experience in the Enforcement industry in the private sector and the local authority sector.

Karl gained an in depth knowledge of enforcement practices when working in the local authority sector, and gained board level experience within the private sector developing and implementing enforcement departments collecting all types of debt.

In his varied career his previous positions include Bailiff Manager, General Manager, Commercial Director, and CEO. He is currently a consultant to the enforcement industry.

Karl is a Member of the Institute of Directors, and a former member of the Executive Committee of the Civil Enforcement Association (CIVEA). He is one of the founding members of the Certificated Enforcement Agents Association.

His wide experience was put to good use when he served on a committee working in conjunction with the Ministry of Justice developing standards for enforcement officers, and as a member of the expert working group developing the National Occupational Standards for Enforcement Officers.

Daren Shaw

Karl SmithDaren Shaw is a highly experienced Civil Enforcement Agent with over 10 years’ experience. Daren started his career within Debt & Insolvency, managing teams across the Midlands and has considerable experience within the Magistrates Courts, High Court, Commercial Rent Arrears Recovery, Council Tax, Non-Domestic Rates, Lighthouse Duties, HMRC and the Child Enforcement Commission.

As a Director of a Civil Enforcement company. Daren prides himself on providing high quality training to ensure that his skill set is transferred to a new generation of Enforcement Agents; allowing them to excel within the Industry.

Daren is a member of the Executive Council of the Certificated Enforcement Agents Association and can often be found rendering help and advice to Enforcement Agents across England and Wales via the forums and sites he administers alongside Andy Coates.

Mentoring Service

The Inhouse Enforcement Solutions Mentoring service uses industry experts to provide the service.

Recruitment Service

Inhouse Enforcement Solutions Recruitment is run by experienced practicing professionals.

Inhouse Enforcement Solutions Recruitment provides a recruitment service for:

  • Certificated Bailiffs
  • Utility Agents
  • Asset Recovery Agents
  • Door Step collectors
  • Investigators
  • Trace Agents
  • Bailiff and Enforcement managers
  • Industry specific Business Development Managers

Inhouse Enforcement Solutions Recruitment recruits managers and staff for:

  • Bailiff companies
  • Debt collection companies
  • Tracing companies
  • Investigation companies
  • Utility companies
  • Asset Recovery companies

We offer a confidential introduction service to both the client and the recruit.

Company information

Enforcement Bailiffs Ltd. Registered in England & Wales. Company number 07090537.
Registered Office 64 Duke Street, Darlington, County Durham DL3 7AN

Inhouse Enforcement Solutions Bailiff Training

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